Your 1st Visit

first-visitOnce you make your online appointment, a confirmation email will be sent to you. Please download, print and complete this ERCA Health History Form before arriving for your first visit. Otherwise, please arrive 15 minutes early in order to fill out the forms we have in our office.

An acupuncturist will review your personal situation with you and discuss a treatment plan.

We will then move into the community treatment room where you can settle into a comfortable recliner to commence treatment. This will take approximately 75 minutes; subsequent visits will last approximately 45 minutes.

At the end of the visit, the acupuncturist may recommend herbs or other in-house healing products. You will then pay for your visit and schedule your next appointment.

Your Visit Suggestions

Wear loose, comfortable clothing. We will need to access your lower arms and legs for treatment.
We provide soothing music. If you prefer silence, please bring earplugs in order to block sounds.
It’s better to have a little food in your belly. Receiving acupuncture on an empty stomach can leave you feeling tired. Refrain from drinking heavily caffeinated drinks.
Give yourself enough time to enjoy the treatment. If you are unable to make the allotted 75 minutes, feel free to reschedule to a better time.

Parking

Leave a little extra early to find parking. There is free residential parking north of Colorado as well as metered street parking on Colorado.

Cancellation Policy

We have a 24-hour advance notice cancellation policy. No shows, missed appointments, and same day cancellations will be charged $25.00.

Is the Community Clinic setting appropriate for everybody and every situation?

Although we know that community acupuncture has numerous perks and benefits such as accessibility, affordability, a welcoming, serene and soothing place to heal, it is NOT ALWAYS ideal for the following patients:

  • Those who wish to use healthcare insurance such as Medi-Cal, Medicare, and private insurance companies. To maintain our operating costs low and be able to provide you with affordable and low-cost treatments, we do not process insurance claims. However, upon request, we can issue a receipt that you can present to your health insurance company and see if they cover/reimburse acupuncture at all. Oftentimes our receipts are sufficient but please note that these do not include ICD-9 and Diagnostic Codes.
  • Those who need separate/private room for treatments. While we do have one curtained-off space where patients needing a “table treatment” (i.e. wish to lay flat, disrobe or needs a discreet, solo space) can avail, most treatments occur in our spacious, mood-lit room with pleasant soft music. But bear in mind, there may be ten other patients in there with you. You may hear some background whispering since the staff acupuncturists need to communicate with the patients. Or, there may be some patients who come-in to be treated for snoring or wheezing problems. In any case, we do our best to keep our space quiet and unobtrusive. Wearing the eye pillows which we provide helps shut out distractions. We also have noise machines and a water fountain strategically placed in the treatment room to temper noise/sounds.
  • Those with contagious diseases. While we try our best to accommodate everyone, we are not a medical clinic equipped to respond to medical emergency situations or those with continuing chronic conditions that require prompt medical attention. If you think you have a problem that is “unusual” such as severe flu, cough, fever, vomiting, infection or any contagious diseases, you must seek appropriate care immediately. Once you are under proper medical care, we would be more than happy to treat and care for you.
    Those with mobility and movement issues/challenges and need valet parking or require an adjacent parking. The structure where our clinic is situated does not have designated parking space/s for clients or ramps for persons using wheelchairs. We only have street and metered parking. If you have this concern, it is highly recommended that you come in accompanied by someone who can provide support in walking and moving around.

Hours

10 - 2:  Monday — NEW! —

10 - 7:  Tuesday

10 - 7:  Wednesday

10 - 7:  Thursday

10 - 2:  Friday

10 - 2:   Saturday

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